Tag Archives: Scientific Atlanta

Telewest Broadband 2004 Guide

In late 2003, Telewest revised its EPG user interface once again, this time using a more uniform look across the different sections of the service. An electric blue background is now used and the design language follows a cube/box style menu interface, a departure from the list view we are typically accustomed to. In a way is similar to the Metro interface Microsoft had popularised on Windows Phone 7 and Windows 8.

The first release was distributed in 2004, with another release following in 2005 which traded the Front Row PPV functionality with the Teleport VOD service. This was an early Video On Demand service offered by Telewest, similar in concept to what we have today with Netflix but was the replacement of Pay-Per-View movies and events.

As with previous software releases, the interface is written using the Liberate TV navigator middleware, and commonly ran on a Pace Di1000/2000 or 4000 series of set-top-boxes. Scientific Atlanta was also another set-top vendor that Telewest had used with their Explorer 4000DVB. Also, a new silver remote has been provided to new customers, and existing customers if they requested a replacement, this remote bares a resemblance to the Sky remote and has the ability to control the TV volume and power functions.

Along with the new software, the information channel (on channel 890) was amended to showcase the new interface and how to access basic features of the TV service.

TV Guide

The interface employs a box design which was a departure from the previous software version, as well as the typical interfaces used by Sky Digital at the time. The user controls the cursor (Yellow bounding box) and uses this to highlight a menu item to select it. The cursor always starts off in the middle square, allowing the user to use the arrow/directional pad to quickly select an item. Number keys can also be used for shortcuts, even though numbers are not displayed. On the TV Guide example above, pressing 1 would list the Sports channels, pressing 2 would display general channels, 3 for movies, 4 for news, etc…

A reminder can be set during a program for a future event, useful to set a VCR or DVD recorder

A confirmation the reminder has been set

Reminders that have been set will appear in the Reminders section of the TV Guide

Pressing the info button will bring up a short synopsis of the program

On older remotes you can adjust the volume control of the STB output, newer remotes will just use the TV volume control

Viewing a favorite channel

Help

Pressing the help button on the remote brings up a small dialogue box that explains how to navigate the user interface, and how to perform specific tasks.

Pay Per View

Interactive

Interactive microsites were one of the main attractions to cable, and Telewest digital TV platform was built around the functionality of interactive service that could be accessed through the service.

Help information for the various interactive categories

Settings

The main settings window

Parental Control

PIN control was brought forward from the previous software, again the user can control access to specific channels and place restrictions on programs by ratings.

Display & Audio

Amending display and audio settings like the picture output size (toggle between 4:3 or 16:9, with additional two options for letterbox or full-screen for 4:3)

Favorite Channels

Setting channels to be a favorite, there appears to be no specific limit for favorite channels compared to Sky, which was restricted to 20 and later 50 favorite channels.

Teleport VoD

Telewest launched its VoD services in 2005 and began rolling them out across the country. This replaces the Front Row NVOD service which operated in a similar manner to Sky Box Office.

Teleport On-Demand home, with teleport Replay being a catch-up-like service to view programs previously broadcast in the last few days. A useful service since PVR’s were not that common back then.

Selecting a program to play, and entering a PIN to play a restricted or a chargeable program. Everything here is in a list view as opposed to the boxset-like view we are commonly used to.

As the Telewest remote lacks the typical speed controls, you have to use the colour buttons on the remote instead. The Teleport program can be paused, and rewound or fast-forward like a regular DVD or PVR.

Conclusion

Reception to the interface design was mostly positive, with it reflecting Telewest new brand design and identity. This would match their Blueyonder branding for their broadband service and internet portal. This interface was also brought forward to ntl customers following the merger of both companies, with ntl being introduced to the TV Drive PVR.

This interface would later be replaced by the Virgin Media UK2 guide, which would be the final overall until the introduction of Tivo in 2010.

Software update discussion

Virgin Media TV Guide

Former Telewest/Virgin Media box used for standard definition TV Services.

Starting up…

Sadly the NetID for this box does not match my area, which means channels cannot be watched. Virgin have migrated their streams to MPEG4 anyway which this box cannot decode, however radio channels remain in MPEG2 although they are tied to the NetID which is why they don’t appear here.

The now and next banner that appears when you change channels. If you are used to Sky’s interface you will be familiar to how Virgin’s guide works since it’s mostly the same principles. Left and Right lets you browse the different channels, which unlike Sky will automatically filer out unsubscribed channels, and you can view information for all channels for the next 24 hours

When you remove the smartcard from the set top box

The main home screen, typically the channel you are watching appears in the box to the right. You can’t do that on a regular Sky Digibox. From here you can also access the on demand and catch services, which at the time would have consisted of BBC iPlayer and content from ITV and Channel 4. For a brief period Virgin also offered box-sets in the form of Virgin Central which could be accessed like a regular channel

Channels can be divided into multiple genres. Oddly there’s a high definition section there, despite the box lacking the ability to decode HD channels.

The main TV guide screen

Setting a reminder, similar to adding a programme to the personal planner on Sky

The favorites guide, channels you mark as favorite appear here

The reminders section, similar to the personal planner on Sky Digital

Sorting channels by genre

Settings

Box supports RGB and composite over scart, and has a widescreen option. The EPG does not run in widescreen mode however.

OnDemand and Interactive

Press F to pay Respect… or OK. I guess most of the liberate interactive stuff has been removed

General Use

For years Telewest customers were promised the launch of digital text services that could be activated by the text button. Eventually they just gave up

Help

Pressing the Help button brings up a short guide that mentions most of the common features

Earlier Build

Diag Screens

Kind of like the BIOS of a PC where you can change certain settings like the default frequency. To access it hold down the Up and Down buttons on the front panel of the box whilst it is booting up (whilst -un- appears on the front display). DIAG will then appear on the front

The only thing you can change here is the default frequency parameters. and the RF output.

Inside the box

I’m not sure how similar our 4200DVB is to the American version of the 4200. I guess the CPU chip set might be the same but the software will defiantly be different, since Scientific Atlanta have their own Operating System and middle-ware stack, whereas Virgin use Liberate TV Navigator for their software. Then there’s the DOCSIS modem compared to the DAVIC based one in the American version, and the different encryption systems (Nagravision vs PowerKey)

The internals are similar to the Di4000. One thing I have noticed with Scientific Atlanta boxes is they always mount the PSU on the side. I’m not sure if this allows for better heat dissipation since there are vents underneath the box. The tuner module is huge and takes up a lot of room on the main board.

The CPU (right) with the cable modem coprocessor (left). The CPU seems to be a customized chip for Scientific Atlanta and is designed by ST. This may indicate the CPU core being ST20 based, since many ST chips used that core in various satellite receivers, including Sky Digibox’s. As with modern designs, the main processors integrates the CPU, MPEG2 decoder, CA descrambler and graphics core on the same chip. In terms of memory, the box has 32MB of RAM and 8MB of flash, same as the Pace Di4000T.

The IO is standard for many cable boxes of the era, although this model drops the USB port, and the RF loop through has been removed. The earlier Pace Telewest boxes had an RF loop through that would modulate the STB signal onto a spare RF channel, whilst this box does the same, you cant loop the antenna feed through it, wither a combiner or diplexer device would be needed. Assuming you even wanted to use RF, most customers would use the scart connecter with the RF being used to feed a second TV. I’m not sure if the box feeds the analogue cable channels though the RF out, but since this box was released in 2004 and Telewest were already planning to shut of the analogue feed it’s unlikely.

At least there’s an Optical audio out along with analogue out, which the Di4000 boxes dropped, and the mysterious IR blaster connector.

Front view of the STB, the panel is based on the Scientific Atlanta 4250 design.

Updating System Software

To force a software update, power off the box, hold Power and Ok whilst powering the box on

It’s nice they used Wordart in their software update screens