So I stumbled on a document regarding Sky’s WapTV designs, which were supposed to be the next major milestone for interactive TV. Seems that at some point you would have been able to browse and manage your household and utility bills online via the services section of the digibox.

Meanwhile here is what the Services section looks like on an actual Digibox;

My guess is the existing services menu options listed above would be nestled under the ‘SKY’ option. Maybe with a link to the Sky customer zone, which was an interactive service that allows customers to manage their Sky account, now known as ‘MySky’. Instead it was listed under the interactive section. Links to the ‘program My Remote’ and ‘PIN control reset’ would have also been useful here. Overall the services section was very underused on Sky digital. Interesting is that there is no other option for Broadband or Mobile (unless it was bundled under TELEPHONE)
That said can we all appreciate how good the EPG background looks? I don’t see why we couldn’t have had that background instead of the light blue from the later revisions of SkyGuide.
Also in-case anyone is interested in the document, I have attached it below.