Sky and BIB (British Interactive Broadcasting) launched their interactive service in late 1999, one year after the launch of Sky Digital. Designed to be an alternative to the world wide web being delivered through the TV, the early service looked promising.
The service was originally to be branded BIB, but changed to Open…., I’m not sure if this is in reference to the OpenTV middleware stack used by BSkyB at the time. The Open interface was to mimic the experience of a TV High Street, with various banking, shopping and entertainment services being offered.
Open….
One of the loading bumpers for Open….
Austin Powers 2
The main Open…. menu
Shopping Menu – Shows a list of retails who have a storefront through Open
Even more shopping, E-commerce was supposed to be a huge draw for the service, considering the popularity of shopping channels of the time. Payment is made via a credit card, which the customer enters, and information is sent back encrypted via the phone line. At some point it was planned to use the interactive card as a form of payment
Home banking services were offered, designed after the popularity of online banking
Entertainment sections, which leads to the popular game section
Music section, where you can check the latest charts, and purchase physical albums
Another loading screen, these were common to see on interactive satellite TV, since data is fed through a carousel like system, this means the digibox has to wait for the data to be transmitted
Film section, surprisingly there isn’t much integration with Sky Movie channels at the time (Premier & MovieMax)
Email – initial offerings were BT’s talk21 service. Email was not push based, you were not alerted when an email came through, instead you had to load the service and connect to open via the telephone line which would then display your inbox. Emails could be typed using the Open keyboard.
Whats New section
Any new additions to the service would appear here
Games – games were originally delivered on open itself, they later had their own dedicated section (Game Attic), before being spun off into Sky Gamestar and having its own place on the interactive menu.
Sky Sports Active
Sky sports active, one of the defining feature was the ability to choose your viewing angle when watching a main sports event, which was offered when Sky had first launched digital. This could be done via the interactive service, but it was also possible to tune into the stream via the other channels feature
Games
Beehive Bedlam
One of the classic games on Sky Digital, and the most well known. Beehive Bedlam was one of the only games that stayed free to play, with the exception of the master levels update in 2004, however the classic levels were still free to play
Corporal Cluck
King Tutti
Early EPG concept
An early pre launch EPG background design, also note the channel text below the Sky logo
Another look at the Sky guide design
Meanwhile, here’s the actual EPG design Sky launched with, note how it says TV GUIDE LISTINGS rather than ALL CHANNELS
Since Sky had launched its digital service back in 1998, very little had changed form its Sky Guide interface. Whilst numerous software upgrades were deployed that added certain features and altered the background, the menu structure and user interface remained the same thought-out. Unfortunately when the HD era rolled around, it was clear a new EPG and menu system had to be designed to accommodate the higher resolutions that HD offered.
Even though SkyHD launched in 2006,the software seen below wasn’t deployed until 2009, so existing HD boxes used a modified version of the old Sky+ guide with HD support.
Starting Up
The message banners have had a new colour design, gone is the yellow and blue in favor of white and blue.
The obligatory telephone line nag screen
The search and scan banner has been redesigned to accommodate the extra resolution offered by HD
Now its possible to see what’s on now, next and later, with the option to scroll forward upto 6 hours
You can now view information for future programs, and programs broadcast on other channels
Message that appears when asked to check your viewing card
Channels that don’t offer digital text will display this message, informing the user to access analogue text via their tv remote
When a program is about to start thats in your persdonal planner, you will be informed via the on scrren message,
TV Guide
The main TV guide screen has been revamped. Gone is channel genre list, which has been replaced with a tab-like view of genres that allows for the EPG to be filtered.
Selecting a future program gives you an option to set a reminder for this single program, or to add a series link. This differs from the older EPG, where you would add the program and would then enable the Series Link option.
Anytime
Sky’s answer to Virgin Media’s Video On Demand service, which used the reserved hard drive space of the Sky+ drive to load ‘Push’ on demand content. Despite only having 140Gb of storage
Sadly the Anytime Push service has been axed in favor of Sky On Demand, which is delivered via a broadband connection.
The best part of Anytime. Unfortunately it does not give back the reserved diskspace.
Planner
The Sky+ Planner, which shows programs that have been recorded.
Unfortunately playing back recordings requires the use of a viewing card, which the current box is unable to read.
Contents of the planner can be sorted by alphabetical, or grouped by unwatched but recorder, or anything that has already been viewed.
Box Office
Still no sign of life for Sky Box Office, which was axed in 2016.
Interact(ive)
Not much to see here except for one last remaining service. Does it load?
Oh well…
Here’s a service that does load, BBC Red Button
Meanwhile on Sky News…
Radio
Radio channels had their owns section in this EPG, however still no genres
Search
Options
The Services menu from the previous Sky Guide has been split into two, Options and Settings. Probably because the EPG design does not allow for a submenu to be under another menu.
General Sky+ Settings, you can add padding to the start and end of a program
Language and subtitles, not much has changed from the previous EPG
You will notice when you move the cursor down to the bottom half, the background colour changes to indicate it has been selected.
Favorite channels
Adding channels has not changed in regards to the previous Sky Guide, you are still limited to two symbol rates
Anytime can be turned off, but does not reclaim the disk space, Mini TV can also be disabled, extending the guide interface
Settings
Seems to be doing a good job considering there’s no signal strength
Installer Menu
Single feed mod optimizes the HD box to work off one feed, useful if you only have one feed from a dish or multiswitch however you cannot wewatch and record one program at the same time.
Error Messages
Conclusion
Overall its a mostly well designed EPG with a lot of much needed improvements to bring it in line with system that Virgin Media and BT offer. The introduction of the mini TV in the guide was a welcome addition,
Whilst the new software takes better advantage of the Sky HD digibox hardware, it does fall into the trap of being too cluttered, sometimes getting stuck of confused as to where you are on screen. Whilst Sky had tried hard to make the colours stand out, they are just different shades of blue, which can get repetitive. Also the tab interface could be better designed, since it looks separate to the main TV listings area, with a slight gap between the two sections.
A look at Sky’s interactive services offered in 2002, back when interactive TV was a thing
Also can’t mention Sky interactive without the Red button dude, who’s sole purpose was to promote Sky interactive services by pressing your red button, even though that only worked on a Sky channel.
Interactive Menu
Sky Gamestar
Sky’s interactive game service
Sky Gamestar – Cartoon Network
A dedicated section of gamestar with games based on Cartoon Network shows
Domino’s Pizza
At one time you could order Pizza through your Sky Digibox
Sky Active
Sky Active
The Classifieds and info section, for local jobs and marketplace
Cinema Listings
View and book local listings, this only worked with Odeon cinemas, which was useless because there were no Odeon cinemas in my area.
Adverts
Sky used to advertise their services and competitions whilst interactive screens were loading
Lovetomeet
A dating service that relied on the internal modem
HSBC
Before internet banking there was Interactive TV banking, again I only saw HSBC and LLoyds TSB being supported, other banks were not on the service
Sky Movies
Exclusive to the Sky Movie channels, shows local cinema listings and to purchase DVD’s, a nice feature of this service was you could see behind the scenes clips from moves.
Your Mobile
Download ringtones, logos and custom voicemail, back when ringtones were polyphonic (think Nokia 3210, Ericsson T28s)
Sky Active: Shopping
Home shopping was considered to be a main feature of interactive TV, since customers could see the items themselves. Sky allowed a range of retailers to have presence on interactive, and even had their own storefront, SkyBuy
Marketplace
Some sort of eBay/Gumtree service, customers could buy and sell locally
Sky News Active
Activated by the red button, a very useful service where you can browse news headlines, view ‘Active Channels’ which were small channels dedicated to certain subjects or headline coverage. These could also be tuned in using the Other Channels feature, bypassing the service
Sky Movies Active
This is where you could see the behind the scenes stuff from movies, similar to bonus scenes on DVD’s
Sky Winzone
Sky Active
Another view of the main Sky Active home screen
Interactive today
Sadly Sky axed most of their interactive services, so here is the interactive menu that you are left with
Does it work? Well…
It seems the only OpenTV interactive TV services available is BBC Red Button and the S4C language changer, none of which use the modem/return path. I’m not sure if the services offered on Sky Q are the same, I believe it’s mostly Netflix/Prime type of applications that are video on demand services.
A look at Sky’s interactive services offered from 2001
Sky Text
An alternative interactive service provided by Sky, unlike Active that focused on shopping and games, Text focused on information like local listings, news, weather, etc
Open…
Prior to its relaunch to Sky Active in late 2001. Open… was the main interactive portal on Sky Digital, and provided a gateway to other interactive services
Open… Shopping
E-commerce was the main attraction of interactive TV, with the ability to buy products though Sky Digital
Woolworths
Woolworth (Remember them?) was one such retailer
Sky Text
Sky text was designed to be used whilst watching regular Sky TV channels
Horoscopes
Not much to say, just star signs and horoscopes
Asda
Supermarket portal, do your grocery shopping through your TV
Harrods
The Simpsons
Sky Movies Active
Cinema Listings
Sky Guide Redesign
Sky were due to redesign the Sky Guide interface, with a new two tone blue interface in line with the corporate branding of the time.
BT Phone
This never officially launched, but at some point you were supposed to be able to manage your phone bills via your TV, this would have extended to your Gas, Electric and Water
The Sky Guide user interface has been though a lot of changes ever since its launch in October 1998. Being one of the first Digital TV platforms in the UK, however despite having numerous software updates throughout the years, its core design remains the same albeit with certain alterations being made in light of new feature being added to the service.
Screenshots below are captured off a Pace 2500S5 running EPG software version
Search & Scan
Pressing the blue button cycles through the selected favorite channels, Personally I’ve never understood why it cant just open up a small menu showing favorite channels along with what’s being broadcast now, the way it’s been implemented seems like it was tacked on at the last minute, and if you have nearly 50 favorite channels it can take a while to cycle through them all.
If you wondered what the messages button does, It just shows the message above. Originally it was supposed to received broadcast style messages to the digibox, informing customers of any changes to their service
Low battery icon, supported on 2001 and later revision remotes
Sky Guide
TV Guide
Main grid style view, programmes highlighted in white have audio description, this can be changed in the Language & Subtitles menu in the Services section.
Pressing i on the remote brings up a synopsis of the program selected. Also wtf is going on with modern Simpsons?
Sky added further categories in 2005 to accommodate the amount of channels. However in 2021 some of these genres are redundant, there’s only one channel in the Gaming & Dating category for example.
Viewing channels based on genre
No more Lifestyle & Culture channels, Sky merged the genre back into Entertainment
TV Guide: A-Z Listings
Viewing A-Z list of programs by genre. This has always been a mess since the same programme is repeated multiple times due to the advent of +1 and HD simulcasts, Ideally Sky should have combined the same program title into one per channel, instead you can have pages of the same program if it is repeated on multiple channels at different times.
Programs can be viewed by subgenres, which can be selected using the bottom row of colour buttons.
TV Guide: Personal Planner
The Personal Planner was introduced in 2001, and serves as a timer and reminder feature of Sky Guide. Programs can be added here and the digibox will remind you when the program starts. Autoview will make the digibox switch over to the channel automatically, useful for recording programs to a VCR (remember those?). Series Link automatically adds the next program to the personal planner, like the Season Pass feature of the Tivo.
To be honest, I found the Personal Planner to be buggy, many series links will randomly disappear over time.
TV Guide: Favorite Channels
The Digibox can store up to 50 favorite channels, which a separate EPG being introduced that lists the favorite channels exclusively, introduced in the EPG 3.4 update
Box Office
Sadly Sky axed it’s Box Office Pay-Per-View in 2016 in favor of its on demand service. So this part of the guide is now dead.
Services
Shows telephone numbers for broadcasters and departments on Sky. I thought this was a wasted feature since how often do you contact these broadcasters?
A better feature would be to allow the user to enter and save their own phone numbers, then should a contact call, a small message would appear with the callers phone number and name, like a caller display feature. It would certainly give customers a good reason to plug the Digibox into the phoneline. The only time I’ve seen this feature implemented was on a BT Freeview box.
Services: System Setup
Second Location Picture Format refers to the RF2 output, if the second TV is 4:3 with the main set being 16:9
On-Screen icon timeout referrers to the red button props that appear for interactive. Previously the red button icons would stay on screen unless the user pressed the Backup key
Model number referrers to the driver stack implemented on the digibox, and varies for each box model and revision
Version Number – First two characters refer to the Digibox manufacturer, the next two are the major revision (model/CPU chipset), the last two refer to the minor Digibox hardware revision. This field is static and remains the same throughout
Serial Number – identifies the digibox uniquely
Viewing Card Number – Refers to the viewing card number currently inserted
Operating System – the core operating system on the digibox, using a modified OpenTV1.2 with the NucleusOS realtime kernel
EPG Software Version – Version of Sky Guide currently running
Signal Strength – How much signal is being received, determined by the size of the dish, quality and length of the cable run and the quality of the tuner used in the box.
Signal Quality – Signal to noise ratio
Lock Indicator – If the digibox can decode the transport stream
Network ID – Used to identify the satellite the user is on, Astra 28.2 is 0002 with Astra 19.2E being 0001, Hotbird 13E is 013e
Transport Stream – The transponder that the digibox is tuned to
Services: Installer Setup
This menu is hidden in plain view, since it can technically disrupt normal operation of the digibox.
LNB Setup – To change tuning parameters of the LNB if a non standard LNB is being used, not needed if using a Sky Minidish.
Default Transponder – The transponder where the Digibox loads its TV listings upon bootup
Telephone Settings – If the user need to specify a prefix to access the outside line
RF Outlets – To change the RF output channel
Manual Tuning – Manually tune a frequency, similar to Add Channels but shows the signal strength and quality.
Services: Auto Standby
Services: Other Channels
Other Channels lets you add channels that are not on the Sky EPG, but are broadcasting on the 28.2E satellite. These could be regional channels not populated on the guide, or test channels.
In theory you could use this feature to watch channels on different satellite providing your dish is pointed to the satellite. In practice you are limited to two symbol rates (22.0 and 27.5) which restricts what transponders you can tune into (on 19.2E this isn’t much of an issue since Astra frequencies tend to stay consistent). The digibox isn’t a good receiver for this purpose since it wasn’t designed for it, it only barley works with the standard Sky digital service.
Services: Favorite Channels
Lets the customer program up to 50 favorite channels. This was originally 20 channels with the limit being increased in 2005.
Pressing i gives you a channel description, this also appears when you access a channel that you are not subscribed to.
Interactive
MySky
A list of interactive services, or service. Sadly this menu used to be full of different service that were available back in the day (Playjam, Sky Active, QVC, DirectGov, Gky Gamestar)
Unfortunately MySky no longer loads
Pressing i gives you a description of the service
Error Messages
What happens when you disconnect the sat feed, the box cannot load listings, showing that the full listings are not cached in the digibox itself
A weird glitch, BBC Alba and Premier Sports on channel 65535
I believe this is due to a channel being restricted via the encryption, yet the customer is enrolled on the package. Could be due to area/post code restrictions,
Low battery message, supported on v4 remotes and later
Nag screen that appears when you boot up the digibox without a telephone line connected, since Sky have axed all of the interactive services (except for BBCi which does not use the telephone) they might as well remove this prompt
Appers when you switch on the digibox from the mains
All regular Sky digibox’s can only decode MPEG2 SD channels, if you go to an HD channel you simply receive this message. You used to be able to get tv listings for HD channels but Sky remove this to conserve memory since they were running out of EPG spaces
Appears when you insert the viewing card backwards, rumored to charge Sky for the subscription rather than the customer
When you have no signal being received for that channel transponder
Sometimes the digibox can’t load the program information, this message will be diplayed for a few seconds before the synopsis appears.
One of the many Digibox’s Pace produced over the years, and one of the first to have the tuner integrated on the mainboard, previous models had the tuner enclosed on a separate metal box fixed onto the board, or as a ZIF style socket module.
Pace 2500S digibox mainboard
Another box from the same era was the PaceDi4000N for ntl, although this is a cable receiver you can see some similarities in the design.
Pace Di4000 ntl box mainboard
Its quite a minimal clean design compared to the other boxes Pace have produced, like the Di4001
Back to the 2500S5, you can see the CPU of the box
The main, and only processor STi5512SWE. This chip incorporates the CPU (ST20) running at 60Mhz, MPEG2 decoder and graphics processor, basically a receiver on a chip. I’m not sure how it compares to other digibox’s of the era in terms of speed, considering this box was made in 2002.
ST processors were stupidly popular in many satellite receivers, and this one seems to be an NDS variant
Not sure what this chip does, maybe I/O for the RS232 port?
The unused PCMCIA slot
Flash memory chips (right) that store the EPG software and operating system. Each chip is 2Mb for a total of 4Mb Flash. There are two unpopulated banks for a potential of 8Mb. The chip at the top left, above the Omega chip is part of the RAM.
View of the dual card slots, the bottom is for the viewing card, whilst the top is for the interactive card.
ESS Teledrive ES2898S
Appears to be the modem used for the Digibox’s return path. This allows for the digibox to communicate back to Sky for box office events and interactive. Unsure of the port on the right
The front of the box with the panel removed, showing the location of the remote sensor
So I stumbled on a document regarding Sky’s WapTV designs, which were supposed to be the next major milestone for interactive TV. Seems that at some point you would have been able to browse and manage your household and utility bills online via the services section of the digibox.
I think we missed an EPG update
Meanwhile here is what the Services section looks like on an actual Digibox;
My guess is the existing services menu options listed above would be nestled under the ‘SKY’ option. Maybe with a link to the Sky customer zone, which was an interactive service that allows customers to manage their Sky account, now known as ‘MySky’. Instead it was listed under the interactive section. Links to the ‘program My Remote’ and ‘PIN control reset’ would have also been useful here. Overall the services section was very underused on Sky digital. Interesting is that there is no other option for Broadband or Mobile (unless it was bundled under TELEPHONE)
That said can we all appreciate how good the EPG background looks? I don’t see why we couldn’t have had that background instead of the light blue from the later revisions of SkyGuide.
Also in-case anyone is interested in the document, I have attached it below.
Drew1440: Blog 