Tag Archives: Di4000

ntl CR3 on modern Virgin Media

Connecting an old ntl box running ancient (by cable standards) software to a modern Virgin Media network. Whilst Virgin Media is the sucessor to ntl there are a few possible roadblocks to this;

  • VM no longer broadcast their channels in MPEG2 with the exception of a few off air slates and radio channels.
  • The DVB-SI that VM broadcast may not be consistent with what the software is expecting
  • The STB itself may be looking for something that VM are no longer transmitting

Getting the box to boot was a struggle itself, just connecting it to a cable feed is not enough since the box will get stuck on the starting up screen, I left it overnight and the box was still trying to start up

Forcing a boot (holding Up+Down and letting go once LDR appears on the display) wouldn’t work either

What worked in the end was to power up the STB will the cable feed disconnected, this will cause the box to display NIT on the front panel LED display. Connecting the coax feed, the box will then proceed to the start up screen and after around 5 minutes a channel will be displayed.

ntl guide cr3

Well the box managed to load something, lets see what we get…

ntl tv guide cr3

The main EPG, showing the many channels or streams Virgin broadcast

ntl digital 2002

What’s disappointing is nothing can be tuned, you can select a channel but nothing will play, not even radio channels. Potentially this could be the NetID mismatch causing this , since the STB originated from a different area of the network.

ntl guide 2002

Looks like software update streams for the various tivo box models currently in use with Virgin Media.

ntl virgin media

ntl pace di4000n
ntl nagravision
ntl pace
ntl dvb-c
ntl liberate tv navigator
ntl sky
ntl reminder

To breakdown what works and not

  • Channels Numbers exist but its not the order that Virgin use, the STB seems to place them consecutively in the EPG, i.e starts at 1 and goes up to 350
  • There are issues selecting channels over 255 in the guide, trying to select a channel number over 255 causes the box to pull a channel from the top section of the EPG, i.e selecting channel 260 causes channel 5 to get selected instead.
  • Only now and next information is loaded, no further schedule information is available
  • Subject search does not function
  • Channel genres do not work, selecting Entertainment or Sports shows no channels.
  • Various hidden streams and channels appear in the guide
  • Changing channels using the + and -, the list is out of order and the STB seems to jump between different channels.
  • Program reminders work and can be set

Maybe changing the Net ID will at least allow the radio channels to be opened

ntl CR3 Pace Di4000N

Ntl Bromley CR3

The replacement to CR2 software that saw the launch of interactive services for the bromley platform, CR3 saw a rewrite of the guide software, with everything now being written in the Liberate browser, and Two Way TV support for downloadable applications, whilst Liberate being used for interactive. This software would form the basis for Langely CR3, and would be the next step in unifying the platforms in terms of feature set.

Sadly not all areas had access to CR3 with former Videotron areas in London being stuck on pre-interactive CR1 blue to the networks inability to support a return path connection. ntl would have to upgrade and repull the network in order to provide support for broadband and on demand services, all of which are dependent on a return path.

The software here is running on a Pace Di4000N

ntl home screen

The user interface of ntl digital, not a fan of their purple/pink colour scheme and the bad thing is that its everywhere, thankfully they changed the scheme by the time it can to Langely.

Interesting is the listing for interactive settings, rather than be part of the list it looks like a separate link,

Now & next

Unfortunately the purple makes it’s way onto normal viewing, with the now and next bar

I’m not sure why these early cable TV software did not allow for the volume to be changed via the STB remote, since the Telewest side also did not support changing the volume. One theory was that customer would complain to ntl about how they were unable to her any sound through their TV, unaware that the volume on the analogue box has been set to a low level or mute, so to prevent further calls that disabled the feature.

In the end they enabled the volume control in a later build ofCR3, along with Telewest. Maybe they got fed up of the support calls asking why the volume control isn’t working on their box. In hindsight they should have followed the Sky design where the STB remote controls the volume on the TV at launch (they ended up doing this later, with the newer remotes)

The options button gives a small menu, allowing for access to the help function and a shortcut to the diary. The audio Language lets to changed the language of the audio, or enabled narrative audio description, Sky would later implement a similar feature in its Sky Guide.

TV Guide

ntl tv guide

The main TV guide grid. No channels here since the box is not connected to the cable feed.

Here would have been a list of all channel genres, such as Movies, Sports, News, etc

Pressing the i button shows a short description of the program

TV Guide: Diary

The diary is ntl’s version of the personal planner, and is used to store reminders for future events and shows. Future PPV events appear here.

Subject Search

The subject search feature can be thought of as an alternative to the A-Z listings of Sky Guide, showing programs rather than the channels themselves. The idea is that the customer can find a program they like by the genre of the show.

Sadly the TV guide only has 3 days of TV listings, compared to the 7 days offered by Sky Digital.

A list of subgenres

Searching for a specific program via text

The on screen keyboard, not sure if this is the way it’s supposed to look since a lot of the text to the right being cropped off.

ntl customers could also purchase an optional keyboard to make it easier to enter text.

ntl subject search

One nice feature is the ability to save personalized genre lists, here you choose the type of programs to like to see and you can easily search for that list without having to manually select categories.

Interactive

ntl interactive

Trying to load interactive services which sadly no longer exist. the Liberate middleware was used to deploy the interactive microsites, with the TwoWayTV middleware being used for the interactive applications such as games.

On Demand

Looking for PPV events, this was before true video on demand had launched

ntl on demand

Settings

ntl parental control

The parental control feature

Changing TV settings, not sure what Enhanced Programming corresponds to?

Favourites

The favorites feature, very similar to Ntl Langely CR3

Help

ntl help cr3

There’s a help system but with no content stored on the box.

Diag Screen

Diag screen that shows the software an signal information

ntl error

Using with Virgin Media

Somehow I was able to get the box to bootup on a modern Virgin media connection, with many Channel and TV listings being loaded. Sadly I was not able to get any TV channels to load, not even radio channels which still broadcast in MPEG2